Description
- Supervising and supporting the Front Office team to ensure smooth and efficient operations
- Welcoming and checking-in/checking-out guests in a professional manner
- Handling guest requests, inquiries, and complaints with a problem-solving approach
- Ensuring accurate billing, payment processing, and reporting
- Providing guests with information about the hotel, local attractions, and nearby services
- Coordinating with Housekeeping, F&B, and other departments to ensure guest satisfaction
- Training, mentoring, and motivating front office staff
- Maintaining a clean, organized, and guest-friendly reception area
- Reporting to the Front Office Manager or Hotel Manager
Responsibilities
- Minimum 1 year of experience as a Front Office Supervisor role in the hospitality industry
- Fluency in Azerbaijani, English, and Russian (both spoken and written)
- Proficient in Opera PMS
- Excellent interpersonal and communication skills
- Strong leadership and problem-solving abilities
- Ability to work in a fast-paced, guest-focused environment
- Professional appearance and a positive attitude
About this role
Apply Before
August 30, 2025
Job Posted On
August 1, 2025
Job Type
Full-time