Customer Value Management Specialist – Data Analytics focus
- Aztelekom MMC
- 107 Tbilisi prospekti, Bakı, Azərbaycan
- Full-time
25-07-2025
1.2K
Description
- Define and execute Customer Value Management Unit operational plan based on the provided tactical plan
- Design and execute proactive measures to minimize churn, enhance customer loyalty and increase revenue using upsell and cross-sell techniques
- Process raw data and interpret to the necessary format for detailed analysis as well as set ad hoc/permanent reporting requirements
- Provide continuous and up-to-date segmentation of the customer base and make best offers for each segment based on their profile
- Explore ways of manual work automation and suggest best practices for relevant implementation
- Liaise with relevant parties in order to be aware of customer complaints, technical faults and other problematic issues regarding CVM portfolio and solve them in-time and with high quality
- Be involved in all required processes of offer development/campaign management and complete assigned requirements in-time and with high quality
- Monitor key performance indicators of the organization and CVM initiatives on a daily basis and make sure to act proactively and reactively
Responsibilities
- Bachelor degree. Education in business analytics or data analytics is an advantage
- A year of experience in business analytics, data analytics or similar areas
- Azerbaijani - Full Professional Proficiency, English - Limited Working Proficiency
- Proficiency in MS Office and intermediate level of any data analytics tool/programming language. Python or R knowledge is an advantage
About this role
Apply Before
September 3, 2025
Job Posted On
iyul 25, 2025
Job Type
Full-time
Category
Science, Technology, EngineeringSimilar jobs
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