THE MERCHANT BAKU
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Cluster Room Division Manager

Cluster Room Division Manager

01-04-2025

26

Description

  • Oversee the daily operations of the Front Office and Housekeeping departments.
  • Control and monitor guest satisfaction to ensure high standards of service and resolve any issues promptly.
  • Ensure exceptional guest service, managing and resolving guest complaints effectively.
  • Supervise room assignments, room occupancy, and availability.
  • Coordinate with various departments to ensure seamless operations.
  • Train and mentor staff, ensuring they meet the hotel's standards of service.
  • Monitor and evaluate team performance, implementing improvements where needed.

Responsibilities

  • Experience: Minimum of 3 years’ experience Room Division Manager.
  • System Knowledge: Strong working knowledge of Opera Fidelio systems.
  • Language Skills: Proficiency in Azerbaijani, Russian, and English.
  • Computer Skills: Proficient in Microsoft Office suite.
  • Communication: Excellent verbal and written communication skills.
  • Personality: Positive, approachable, and able to inspire a team.


About this role

Apply Before

May 30, 2025

Job Posted On

April 1, 2025

Job Type

Full-time

Experience

3-4 years

Education

Bachelor's Degree

Category

Restaurants, Tourism and Accommodation