Project Delivery Manager

Project Integration & Strategic Decision-Making:

• Lead the integration of all functional streams of the project (design, construction, procurement etc.) to ensure the seamless coordination of all phases.
• Participate in high-level strategic decision-making processes with the executive team, providing critical insights and recommendations.
• Coordinate with various departments to ensure all aspects of the project align with organizational objectives and timelines.

Client and Stakeholder Management:

• Prepare and deliver strategic presentations and reports to investors, executive leadership, and other C-level stakeholders, ensuring that project expectations are properly managed and communicated.
• Act as the primary liaison between the client and project teams, overseeing client expectations and ensuring smooth after-sales and handover processes.
• Manage client feedback, concerns, and expectations in a professional and proactive manner throughout the project lifecycle.

Snagging & Defect Management:

• Lead the snagging process, including inspections, reporting, tracking, and closure of all defects, ensuring they meet luxury quality standards.
• Coordinate with contractors, consultants, and suppliers to ensure timely rectification of snags and proper closure before handover.
• Ensure all completed items adhere to the highest standards and specifications as outlined by the design and quality teams.

Quality Assurance & Compliance:

• Oversee the compliance of all project components with design specifications, statutory regulations, and company standards.
• Ensure that the quality of finishes, MEP systems, fixtures, and fittings align with the project's luxury requirements.
• Deliver a premium, hotel-level handover experience that exceeds client expectations.

Documentation & Reporting:

• Prepare and manage all necessary project documentation, including warranties, operation manuals, as-built drawings, and completion certificates.
• Maintain accurate snagging logs and detailed handover trackers.
• Provide regular weekly and monthly reports on budget, time, quality, health and safety, and project status to senior management.

Coordination & Close-Out:

• Coordinate with internal and external teams (design, construction, facilities management) to ensure smooth handover and transition post-project completion.
• Ensure that the defect liability period (DLP) processes are managed efficiently.
• Lead progress meetings with project management companies (PMCs), contractors, consultants, and other stakeholders to ensure all project milestones are met on time.

Qualifications & Experience:

• Bachelor’s degree in Civil Engineering, Construction Management, Architecture, or a related field.
• Minimum 10 years of experience in managing large-scale hospitality and residential projects as a Project Delivery Manager.
• Proven experience in overseeing complex, multidisciplinary projects and engaging with both internal and external stakeholders.
• Expertise in snagging, after-sales management, and luxury construction standards.
• Extensive experience with project management software (e.g., MS Project, Aconex).
• Strong decision-making and risk management skills, combined with a result-driven, proactive approach.

Required Knowledge and Skills:

• Strategic Thinking: The ideal Project Delivery Manager should possess the ability to oversee all phases of the project, from planning to delivery, while making high-level strategic decisions.
• Leadership & Coordination: A proven leader who can manage cross-functional teams, including design, construction, procurement and other stakeholders, to deliver the project successfully.
• Client Focused: A client-oriented mindset with the ability to manage high expectations and provide exceptional experience during all stages of the project, especially during the handover phase.
• Problem-Solving Skills: Strong analytical thinking and decision-making capabilities are essential to handle project complexities and risks.
• Project Management Proficiency: High proficiency in using project management tools and systems to track, monitor, and report on project progress, costs, and timelines.

Key Competencies:

• Strong attention to detail and a commitment to delivering quality results.
• Excellent organizational, time-management, and multitasking skills.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving and decision-making abilities in dynamic environments.
• Strong interpersonal skills and ability to effectively communicate with diverse stakeholders.