Learning & Development Manager

Learning & Development Manager is a hands-on learning architect and delivery owner responsible for designing, building, and evolving group-wide learning products from concept to impact. Leading a small team of L&D professionals, the L&D Manager sets direction, coaches team members, and ensures high-quality execution across the portfolio. Operating in a complex, multi-layered organizational environment, the role works closely with senior stakeholders, subject-matter experts, and external partners to develop multi-module learning journeys that are relevant, engaging, and measurable. This position requires a strong product development mindset, end-to-end ownership, and the ability to balance structured project management with experimentation and innovation in modern learning design.

Team Leadership & Management

• Lead, coach, and develop a small team of L&D professionals, setting clear priorities, managing workloads, and fostering a high-performance team culture.
• Provide ongoing feedback, professional development opportunities, and performance oversight for direct reports.
• Allocate team resources effectively across concurrent projects and group-wide priorities.

Learning Program Design and Development

• Conduct learning needs analysis, stakeholder interviews, and qualitative/quantitative research to inform program design.
• Design and develop scalable, multi-module, group-wide learning products (programs, curricula, toolkits, frameworks, learning journeys) aligned with organizational priorities and future capability needs.
• Curate and integrate diverse learning formats (workshops, peer learning, digital content, experiential elements).
• Use data, feedback, and insights to refine learning products and demonstrate impact.

Project Management & Execution

• Establish, lead and manage the HR Academy project.
• Lead initiatives as structured projects, managing scope, timelines, milestones, risks, and dependencies.
• Coordinate multiple stakeholders across functions and entities to ensure alignment and timely execution.
• Manage external vendors, consultants, and content providers when required.
• Apply creative, systems, and interdisciplinary thinking into product development.
• Experiment with new learning approaches, formats, and technologies to continuously evolve the learning portfolio.

Core Skills & Capabilities:

• Product development mindset
• Strong project management skills
• Research and needs analysis methodologies
• Measurement, evaluation, and learning analytics
• Vendor and stakeholder management
• Systems thinking and ability to connect learning to business outcomes
• People management and team development
• Budget management

Experience & Qualifications:

• Demonstrated ability to build projects from the ground up, owning end-to-end lifecycles from concept and design through implementation and iteration.
• Minimum of 7 years of progressive HR experience, with a significant portion in Learning & Development, Talent Development, or Organizational Development.
• Exposure to adult learning principles, modern learning design practices, or learning experience design (formal or informal, digital or in-person).

Proven capability to collaborate effectively with senior stakeholders, subject-matter experts, and cross-functional teams.