Senior ERP specialist

Key responsibilities:

• Manage and participate in day-to-day ERP implementation, enhancement or support projects;
• Thoroughly understand business practices and procedures;
• Manage, track, and provide solutions to ERP system issues reported by end users;
• End-user support via telephone, e-mail, and/or face-to-face interaction;
• Training of users in the system’s functions;
• Provide references for users by writing and maintaining user documentation and providing technical system support;
• Execute testing of software updates;
• Support in report creation through SQL Reporting Services;

• Bachelor’s Degree in computer science, information technology, or related field, or equivalent experience;
• MS Excel, SQL;
• Experience working with an ERP is advantage;
• Russian and English languages are advantage;
• Strong organizational skills and ability to perform multiple tasks simultaneously;
• Ability to prioritise tasks and correctly define urgency;
• Working in a team and strong communication skills to interpret problems of other departments;
• Readiness to learn new programs as they are introduced and incorporated