Employee Relations Manager

This role will take ownership of employee relations, disciplinary processes, workplace conflict resolution, employee concerns, and related policies, while partnering closely with management and HR teams to promote a positive and respectful working environment. 

Key Responsibilities:

Employee Relations & Disciplinary Management

• Develop, implement, and continuously improve employee relations and disciplinary policies and procedures.
• Ensure disciplinary processes are applied fairly, consistently, and transparently across the organization.
• Oversee the management and communication of disciplinary cases, ensuring appropriate actions are taken in line with company policies and labor legislation.
• Provide guidance and support to managers and employees on disciplinary and employee relations matters.

Employee Concerns & Conflict Resolution

• Manage the receipt, investigation, and resolution of employee complaints, grievances, and claims.
• Lead the investigation and resolution of workplace conflicts and challenging employee relations cases.
• Establish regular communication channels with employees, actively listen to their feedback and concerns, and coordinate appropriate actions.
• Promote a workplace culture based on fairness, respect, trust, and open communication.

Compliance & Risk Management

• Ensure disciplinary procedures and internal rules comply with applicable labor legislation and company policies.
• Monitor legislative changes and ensure relevant policies and procedures are updated accordingly.
• Maintain appropriate documentation and confidentiality throughout employee relations processes.
• Identify trends and potential risks and recommend preventive actions to management.

Leadership & Reporting

• Lead and develop the team responsible for employee relations and disciplinary matters.
• Set priorities, monitor performance, and support the professional development of team members.
• Prepare and present regular reports, insights, and recommendations to management on employee relations and disciplinary matters.

• Bachelor’s degree in Human Resources, Business Administration, Law, Psychology, or a related field.
• 5+ years of experience in employee relations, HR, labor relations, or a similar role.
• Strong knowledge of labor legislation, disciplinary procedures, and employee relations practices.
• Proven experience handling complex employee relations cases, investigations, grievances, and workplace conflicts.
• Strong communication, negotiation, problem-solving, and conflict-resolution skills.
• High level of confidentiality, integrity, fairness, and sound judgment.
• Strong ability to work with employees and management at all levels.
• Experience managing and developing a team is an advantage.
• Fluency in Azerbaijani and English; Russian is an advantage.