Academy Relations Specialist (LANDAU Academy)

• Respond promptly to messages received via WhatsApp, social media, and other platforms;
• Answer phone calls and provide initial information;
• Conduct interviews with training participants and ensure their placement into appropriate groups;
• Accept payments from participants attending the academy and coordinate with the finance department;
• Accurately enter and continuously update participant information in the system;
• Monitor the progress of trainings, track participant lists, and ensure their accuracy;
• Maintain precise records of all training-related information and reports;
• Coordinate communication between trainers and participants;
• Oversee the readiness of training rooms and technical equipment;
• Prepare and submit weekly and monthly reports to management.

• Higher education (Bachelor’s degree or equivalent);
• Minimum 2 years of work experience in customer support roles or training-related fields;
• Strong communication skills;
• Good English proficiency;
• Basic knowledge of Excel (tables, filtering, simple formulas);
• Experience working in the education sector or training organizations is a plus;
• Experience managing various communication channels (WhatsApp, social media, email);
• Fluent and effective communication skills in Azerbaijani;
• Basic knowledge of financial operations and payment processing is a plus;
• Strong organizational and time management skills.

What We Offer:

• Employment documentation in accordance with the Labor Code of the Republic of Azerbaijan;
• Work schedule: 09:00 AM – 06:00 PM (5 days a week);
• Workplace: LANDAU Academy (Ganjlik);
• Opportunities for professional development.

Note: Only shortlisted candidates will be invited for an interview.