Business Development Director

• Lead and drive business development initiatives, priorities and growth opportunities to achieve the company’s strategic objectives and business outcomes.
• Lead execution of the transformation roadmap, ensuring delivery against agreed KPIs and milestones.
• Identify and develop new commercial channels and strategic partnership opportunities.
• Ensure strategic partnerships are translated into working end-to-end processes, commercial propositions and measurable revenue.
• Oversee alignment of key transformation initiatives, particularly CRM, customer data and loyalty, with overall commercial priorities.
• Drive a customer-centric approach across commercial and operational decisions.
• Establish and lead cross-functional business development initiatives and teams in line with business needs and strategic priorities.
• Establish effective cross-functional collaboration across Sales, Marketing, Revenue Management, Customer experience, Data and other relevant functions.
• Lead the Weekly Commercial Committee, ensuring effective collaboration, data-driven decision-making, and timely follow-up on agreed actions.

Education:

• Bachelor’s degree in Business Administration, Economics, Finance, Management or a related field. MBA is preferred.

Experience:

• 5+ years of relevant professional experience, with demonstrated experience in business and digital transformation, strategy, business development, operational excellence or related areas.
• 5+ years of leadership experience managing cross-functional teams, transformation programs or strategic initiatives.
• Experience in hospitality, financial services, consulting, consumer businesses or ecosystem-driven businesses.
• Experience working with senior executives and managing complex internal and external stakeholders.

Knowledge and skills:

• Strong knowledge of business transformation and operational excellence principles.
• Strong understanding of customer-centricity, customer journey management and customer lifecycle management.
• Strong knowledge of Agile and cross-functional ways of working, including backlog and squad-based delivery.
• Strong stakeholder and partnership management capabilities.
• Ability to translate strategy into clear priorities, initiatives, KPIs and execution roadmaps.
• Fluent in English, Azerbaijani and Russian.

Working Hours:

• 5-day working week.
• 2 (two) days off per week.

Other Benefits:

• Lunch provided by the company.
• Corporate mobile phone number and call package.
• Medical insurance.

Work Location:

• Place of Work: Baku, Azerbaijan/ "TABIA GROUP" LLC