Seller community manager

22-09-2025

634

Launch and moderation of seller community channels (Telegram/WhatsApp), weekly webinars, monthly meetups, events, conferences
Educational and onboarding programs and self-service knowledge base/FAQ
Ambassador & case-study program
Product feedback loop: surveys, pilots/betas, release announcements
B2B SMM marketing
Seller products development
Third party partnerships

Own community strategy by seller segments; plan and run campaigns and events
Create and maintain knowledge base, educational content, checklists, video guides; drive self-service
Collect and structure insights for Commerce/Product; handle escalations and disputes; report on impact
Establish and lead all seller-facing communication channels.
Build and spearhead all strategic partnerships.
Lead product strategy and execution for the Seller Portal and the Seller mobile application.